Quick Facts: Hours of Operation/Parking

MassMutual Center

1277 Main Street
Springfield, MA 01103
(413) 787-6610 (phone)
(413) 787-6645 (fax)

Hours of Operation

Box Office Hours:

Monday – Friday: 9:00am – 5:00pm
Saturday: Closed*
Sunday: Closed

*Box Office will resume hours on Saturday beginning on Labor Day

Ticket Information

Tickets for events at the MassMutual Center may be purchased in person at the MassMutual Center Box Office at the MassMutual Center, online at Massmutualcenter.com, or by calling 855-278-4667.

Important Numbers

MassMutual Center Box Office Call Center: (855) 278-4667
Advertising/ Sponsorship Sale: (413) 271-3223
Book a Corporate Function or Meeting: (413) 271-3222
Box Office: (413) 787-6600
Catering/Concessions: (413) 746-4449
Directions: (413) 787-6610
Employment Opportunities: (413) 787-6610
Group Sales:  (413) 271-3222
Springfield Thunderbirds (413) 739-GOAL (4625)


The MassMutual Center doesn’t own or operate any local parking facilities. However, there are several parking lots and garages in the area.

Civic Center Parking Garage

This garage is located directly across from the MassMutual Center on Bruce Landon Way (Formerly Falcons Way). For more information contact the Parking Garage at (413) 732-3120.

Columbus Avenue – South Garage

This garage is located on Columbus Avenue just two blocks from the MassMutual Center. For more information call the Springfield Parking Authority at (413) 787-6118.

Park with Ease - Valet Parking Program.

Please click here for the most current details on the Valet Parking Program.

ADA Information

Tickets for guests with disabilities may be purchased over the phone from the MassMutual Center Box Office at (413) 787-6600 or at the MassMutual Center Box Office, Monday through Friday, 9AM to 5PM. Subject to availability at the time of purchase, the MassMutual Center will make this seating available to patrons with disabilities and up to three (3) of their companions. Please identify your need for special seating at the time of ticket purchase.

First Aid 

For Arena events, the First Aid station is located on the concourse level behind Section 27. For Convention Center events, please see a MassMutual Center representative at the time of the event.

Access to Events 

Arena Entrances is located on Falcons Way. Elevators are also located at this entrance.
Convention Center events should enter at the entrance on the corner of Main Street and Bruce Landon Way (Formerly Falcons Way)

MassMutual Center Arena opens one hour prior to the start of each event. For Convention Center events, please visit the event page of your specific event for the exact time.

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