Step-by-Step Instructions

MassMutual Center tickets will be distributed through mobile delivery and accessed by ticketholders through digital wallets on smartphones. The move to mobile ticketing allows for faster delivery of tickets to guests, contactless transactions at gates and more flexibility for ticketholders.

Available on these mobile platforms

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Downloading from Email

Step 1

Click on the link in your email from [email protected]

You will receive an email from [email protected] with the subject "Your MassMutual Center Mobile Tickets Are Ready to Download". Click on the link for the game you want to add to your phone.

 

Step 2

Tap to save your tickets to your smartphone. Tap the button to add your
tickets to your Apple Wallet or Google Pay App. Tickets will be saved on your phone for easy access.

Step 3

If you choose Apple Wallet, just tap ‘Add’. Tap the ‘Add’ button to add your tickets to your Apple Wallet. On event day, your iPhone will notify you on your home screen with a quick access notification icon. Your ticket can be found in your Wallet app on your iPhone.

For Google Pay, just save to your phone. Tap ‘Save to phone’ and your pass will save to your Google account. You can access your ticket(s) in the Goggle Pay App on event. Your ticket can be found in your GPay app on your phone.

Downloading from Phone

Step 1

Log-in to your account at MassMutualCenter.com/MyAccount

Step 2

Click the three lines in the upper right hand corner, and select “My Account”.

Step 3

A list of your tickets will appear. Tap the link of the game that you wish to save.

Step 4

Tap the button to add your tickets to your Apple Wallet or Google Pay App. Tickets will be saved on your phone for easy access.

Step 5

Tap the ‘Add’ button to add your tickets to your Apple Wallet. On event day, your iPhone will notify you on your home screen with a quick access notification icon. Your ticket can be found in your Apple Wallet.

Tap ‘Save to phone’ and your pass will save to your Google account. You can access your ticket(s) in the Goggle Pay App on your phone.

Transfer Tickets

Step 1

Log-in to your account at MassMutualCenter.com/MyAccount

Step 2

Click the three lines in the upper right hand corner, and select “My Account”.

Step 3

Click “Start A Transfer” located at the bottom of the screen under My Tickets.

Step 4

Select the event you are transferring tickets from, and then select the tickets you are wanting to transfer. Click “Continue” at the bottom of the screen.

Step 5

Enter the cell phone number of the person you would like to transfer the tickets to. Click “Review Transfer” at the bottom of the screen.

Step 6

Once you have reviewed that the recipients phone number and ticket information are correct, click “Transfer Tickets” at the bottom of the screen.

Step 7

You will see a confirmation screen once the transfer has been sent. The recipient will have 48 hours to accept the transfer, if sent via your mobile device.

Accept the Transfer

Step 1

You will receive a text message saying that your friend is sending you tickets. Click on the link in the text message to accept.

Step 2

Click Accept Transfer.

Step 3

If you already have a MassMutual Center account, sign in as a Returning Online Customer using your email address/Account Number and password.

Step 4

Click on the icon to Add to Your Apple Wallet or Google Pay.

Step 5

Click “Add” to save to your Apple Wallet or “Save” to save the ticket to your Google Pay Account.