ARENA CONCOURSE MAP

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Where Are Restrooms Located?

Men’s – behind Sections 9, 10 & 24
Women’s – behind Sections 9, 22 & 27
Accessible – behind Section 9
Family – behind Section 28
Additional restrooms near Box Office + on 1st & 2nd floor of Convention Center

Where Is Guest Services?

Guest Services is located behind Sections 1 & 2.

Need Assistance? Call 413.787.6600

Cashless Concessions

All food and beverage concessions at the MassMutual Center in Springfield, MA are cashless. This includes concession stands throughout the Arena and Convention Center.

Accepted payment methods: Credit cards, debit cards, Apple Pay and Google Pay.

Gluten Free Options?

Please note Gluten Free items may change throughout the season.

  • Fan Favs - plain nacho, popcorn & a variety of grab n go snacks

  • Urban Deli - plain nacho, popcorn & a variety of grab n go snacks

  • Bears - GF bread available on request

  • Lolas - Waking nachos with Tostitos or Fritos, Lazy Man Elote

  • Fry & Coop - a variety of grab n go snacks & popcorn

  • Rival Burger - Gluten free bread available on request, Ultimate Nacho

"Our kitchen prepares items containing gluten and uses shared equipment. While we offer gluten-conscious or gluten-reduced options, we cannot guarantee a 100% gluten-free environment. Customers with celiac disease or severe gluten sensitivities should exercise caution."

Re-Entry Policy

Once a ticket has been scanned for entry into MassMutual Center, guests may not exit and re-enter the venue. Guests who leave after entering will need to purchase a new ticket to regain access.

CONCESSIONS

FRIED & GRILLED

Chick-fil-A - Behind Section 27

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Chick-fil-A - Located Behind Section 27

  • Regular & Spicy Chick-fil-A Chicken Sandwich
    • Waffle Chips, Fresh Wraps, Kids MealsWater, Sweet Tea, Fresh Lemonade

Fry & Coop - Behind Section 14 & 19

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Fry & Coop - Located Behind Section 14 & 19

  • Crispy fried chicken tenders paired with chips, French fries, and mac & cheese bites. 

Fryology - In Center Grille

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Fryology - Located in Center Grille

  • Fried staples and comfort foods, ranging from chicken tenders to fish & chips to blooming onions and loaded tots. 

Rival Burger Co - Behind Section 18

 

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Rival Burger Co - Located Behind Section 18

  • Essential stadium handhelds centered on classic hamburgers, cheeseburgers, veggie burgers, ultimate nacho, chili dogs, and hot dogs. 

SPECIALTY EATS

Bear's Smokehouse BBQ - Behind Section 4

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Bear's Smokehouse BBQ - Located Behind Section 4

  • Famous Beef Brisket and Pulled Pork
  • Mac N Cheese and CornBread
  • Beer, Wine, Canned Cocktails and Fountain Soda

Lola's - Behind Section 5

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Lola's - Located Behind Section 5

  • Mexican street food including chips with dip, tacos, walking tacos, elote, chorizo empanadas, and churro cookies.

Wooster Street Pizza - Behind Section 29

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Wooster Street Pizza - Located Behind Section 29

  • Pizza by the slice
  • A Selection of Craft Beers

Urban Deli - Behind Section 1

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Urban Deli - Located Behind Section 1

  • Handcrafted Sandwiches & More

SNACKS & QUICK BITES

413 Express - Behind Section 20 

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413 Express - Located Behind Section 20

  • Snacks, Concessions 
  • Soda, Water 

CM Concessions - Behind Section 30

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CM Concessions - Located Behind Section 30

  • Assorted Dippin Dots Flavors
  • Cotton Candy, Sno Cones, Fried Dough, Chips, Candy
  • Water and Fountain Soda

Fan Faves - Behind Sections 24

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Fan Faves - Located Behind Sections 24

  • Delivers classic venue concession highlights featuring an Italian sausage sub and traditional snacks like nachos, popcorn, candy, and pretzels. 

SWEET TREATS

Dippin' Dots - Behind Section 30 

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Dippin' Dots - Located Behind Section 30 

  • Dippin’ Dots (Assorted Flavors), Cotton Candy, Chips, Candy 
  • Water, Fountain Soda 

Moolicious - Behind Section 7 (Inside Center Grille)

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Moolicious - Located Behind Section 7 (Inside Center Grille)

  • Offers a wide variety of ice cream treats including hard scoops, soft serve, sundaes, milkshakes, and specialized creations. 

DRINKS & BEVERAGES

Assembly Line - Behind Section 4

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Assembly Line

Located Behind Section 4

  • Featuring Sam Adams & Truly Seltzer
  • A Wide Selection of Craft, Imported and Domestic Canned and Draft Beer
  • Canned Cocktails, House Wines

Bud Light Bar - Behind Section 23

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Bud Light Bar - Located Behind Section 23

  • A Wide Selection of Craft, Imported and Domestic Canned and Draft Beer
  • Canned Cocktails, House Wines

Jameson Bar - Behind Section 27

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Jameson Bar - Located Behind Section 27

  • A Wide Selection of Local Craft Beers

On The Rocks - Behind Section 19 (Near Stairwell 7)

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On The Rocks

Located Behind Section 19 (Near Stairwell 7)

  • On The Rocks Signature Blended Cocktails

Sam Adams Bar - Behind Section 28

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Sam Adams Bar

Located Behind Section 28

  • A Wide Selection of Craft, Imported and Domestic Canned and Draft Beer
  • Canned Cocktails, House Wines

State Street Tap - Behind Section 13

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State Street Tap

Located Behind Section 13

  • A Wide Selection of Craft, Imported and Domestic Canned and Draft Beer
  • Canned Cocktails, House Wines

Yuengling Bar - Behind Section 22

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Yuengling Bar

Located Behind Section 22

  • A Wide Selection of Craft, Imported and Domestic Canned Beer
  • Canned Cocktails, House Wines