JAMFest Springfield 2024

JAMFest Springfield 2024

JAMFest Springfield 2024

Fan Code of Conduct

Varsity Spirit makes every effort to provide all athletes, coaches, gym owners, and spectators a safe, comfortable, and enjoyable experience when attending our events. When attending a Varsity Spirit event, you are expected to follow our Fan Code of Conduct.

The code of conduct is intended to address behavior that poses a threat to the safety of others or detracts from the enjoyment of our events, and to promote a positive environment for all. 

The following conduct is prohibited at any Varsity Spirit event and will result in removal from the event and/or possible exclusion from future Varsity Spirit events:

  • Behavior that is unruly, disruptive, aggressive, belligerent, threatening or violent in nature, including verbal or physical harassment of officials, participants, staff, judges or fans
  • Foul or abusive language
  • Obscene gestures
  • Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior
  • Illegal drug usage
  • The personal, noncommercial use of live streaming apps (such as Periscope, Facebook Live, etc.) to capture all or any part of a performance during the event is not permitted.
  • Cameras with extended lenses (telephoto zoom beyond 70 mm, etc.) are prohibited.
  • Failure to follow the instructions of Varsity Spirit or venue personnel

***Parking Advisory***

The Civic Center Parking Garage is currently closed and under construction on Bruce Landon Way. Free parking is available at the MGM Springfield Parking Garage. Other alternative paid parking options are available with the Springfield Parking Authority. To contact SPA, call 413-787-6118 or email info@parkspa.com.

Click here for other Preferred Parking Partners

Accessible Parking

Limited complimentary accessible parking is available across from the MassMutual Center box office at the Bruce Landon Way surface lot (East Court Lot - 22 Bruce Landon Way). If you require accessible parking, a limited number of spaces will be available in this lot. You will be required to show your accessible vehicle hang tag to gain access to the lot.

Should the East Court Lot reach full capacity by your time of arrival to the MassMutual Center and you still require accessible parking, city street accessible spaces will be available on a first-come, first-served basis on the corner of Bruce Landon Way and Dwight Street. For a visual representation, please refer to the map below.


Terms and Conditions


ASSUMPTION OF RISK: The Venue operates and maintains its premises to protect against the exposure of the COVID-19 virus in accordance with federal and state guidelines. As noted by government health officials, complete isolation from the virus is impossible.  Accordingly, the Venue cannot and does not promise to eliminate the risk of exposure to COVID-19 and cannot and does not promise that the Ticket Holder will not contract COVID-19. The Ticket Holder acknowledges that the Venue has informed him/her that the Venue is not risk-free, that it is possible that the Ticket Holder may contract COVID-19 during his/her presence at the Venue, and that Ticket Holder freely chooses to enter and/or reside in the Venue with awareness of the associated risks.

Prohibited Items

  • No Bags, backpacks, or brief cases except for: 
             1. Clutch/Purse no larger than 5"x 7"        
             2. Medical Bag        
             3. Diaper Bag (with child in attendance)
  • Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
  • Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
  • Selfie Sticks, Tripods, Monopods
  • Outside Food, Beverage, or Alcohol
  • Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
  • Laptops, Tablets, Personal Computers, or Two-Way Radios
  • Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
  • Illegal Drugs or Substances
  • Flammable Liquids, Aerosol Cans, or Permanent Markers
  • Flashlights, Laser Pointers, Flares, or Fireworks
  • Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
  • Balloons, Balls, Projectiles, or Optical Illusions
  • Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
  • Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
  • Flowers (unless otherwise permitted by Tour Production)
  • Seat Cushions or Booster Seats
  • Patrons Without Shoes or Shirt
  • Masks, Chains, or Studded Belts/Bracelets
  • Drones (without prior written consent from MassMutual Center Management)
  • Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
  • Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
  • Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
  • Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time.