No Discounts on floor seating.
Doors Open 1 hour prior to performance.
All guests ages 2 and older are required to have a ticket.

This pre-show experience will allow guests to enter early and sit in specified sections to watch skater warmups and then participate in a Q&A with several skaters. Adults and children, ages 2 and up, must have both a Stargazer Experience ticket and a Stars on Ice show ticket to attend. Children must be accompanied by an adult. Doors for the pre-show open at 3:30 PM.

Tickets: A Stargazer pass may only be used with a ticket to the show; a pass without a show ticket will not be allowed entry into the venue.

Schedule: Guests may arrive any time during the Stargazer session. 
3:30 - Doors Open
3:30-5:00pm - Skater Warm-ups
5:15-5:45pm - Skater Q&A
6:00pm - Doors Open to Public
7:00pm Show
(schedule subject to change)

Seating: Seating for the Stargazer session is general admission and available in select sections of the venue.

Skater Q&A: Participating skaters for the Q&A will be determined prior to each show. We encourage guests to prepare questions in advance in case they are selected to participate. Please note that, due to travel schedules and limited baggage capacity, the skaters are unable to accept gifts. Autographs will not be available during the Stargazer sessions.

Venue Re-Entry: Re-entry to the venue will not be permitted. 

Photography Guidelines: Non-professional cameras are permitted for still photography only. Video recording and live streaming or communication (e.g., Facetime, Skype, etc.) are not allowed.

Stars on Ice Merchandise:  Merchandise booths will be open during the Stargazer session, offering exclusive 2026 Stifel Stars on Ice items before doors open to the general public.
 

Learn More

Take your evening to the next level by enjoying the show from the comfort and exclusivity of our Executive Perch.With premium amenities, this elevated experience offers the perfect setting to relax, entertain, and take in every breathtaking moment on the ice. Ideal for parties of 25-40 guests, the Executive Perch is perfect for corporate outings, or special celebrations!

Don’t miss your chance to witness Olympic greatness live on ice. Reserve your unforgettable experience today! For pricing and availability, reach out to eodonnell@mgmspringfield.com or call 413-271-3238.

Mobile Ticketing FAQ's

Where is my barcode?
Tickets are now delivered with NFC enabled technology. When you arrive at the event, find your tickets in your mobile wallet, and hold near the ticket reader to tap for entry. No barcodes will be visible, so all tickets must be added to a mobile wallet.

Can I print my tickets? Will screenshots work?
No, tickets must be added to a mobile wallet for entry. Screenshots will not be accepted.

Can I have Multiple tickets on the same mobile device?
Yes. You can view all of your tickets by swiping left or right on your mobile phone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.

What if my guest(s) and I arrive at the venue at different times?
You will need to transfer a ticket to each member of your party. This allows you and your guest(s) to arrive at the venue at your own convenience. Once the ticket transfer offer has been sent to your guest(s), they will receive a text or email instructing them to accept the tickets and add it to their mobile wallet. Log in to your MassMutual Center Account to transfer them.

What if I have physical tickets?
If you have physical tickets you do not need to add your tickets to your digital wallet. Your tickets will scan at the scanning pedestals.

Event Parking

The new Convention Center Carpark located adjacent to the MassMutual Center is now open to the public!!!

• No Bags, backpacks, or brief cases except for: 
           1. Clutch/Purse no larger than 5"x 7"        
           2. Medical Bag        
           3. Diaper Bag (with child in attendance)
• Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
• Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
• Selfie Sticks, Tripods, Monopods
• Outside Food, Beverage, or Alcohol
• Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
• Laptops, Tablets, Personal Computers, or Two-Way Radios
• Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
• Illegal Drugs or Substances
• Flammable Liquids, Aerosol Cans, or Permanent Markers
• Flashlights, Laser Pointers, Flares, or Fireworks
• Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
• Balloons, Balls, Projectiles, or Optical Illusions
• Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
• Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
• Flowers (unless otherwise permitted by Tour Production)
• Seat Cushions or Booster Seats
• Patrons Without Shoes or Shirt
• Masks, Chains, or Studded Belts/Bracelets
• Drones (without prior written consent from MassMutual Center Management)
• Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
• Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
• Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
• Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time. 

Fans will have the opportunity to meet and chat with their favorite Stars on Ice skaters, take selfies and collect autographs in an intimate setting after the show. Only a limited number of passes are available, with many Meet & Greets selling out prior to the shows. 

Learn More