Looking to entertain family, clients or employees? MassMutual Center can assist in putting together a group sales package for you. 

MassMutual Center offers a variety of entertainment options for you and your group including concerts, family shows, and sporting events in Springfield, Massachusetts.  

For questions and more information on group sales and discounts, please contact mmcgroupsales@mgmspringfield.com

Are you in for the ultimate Globetrotter’s experience with the VIP BENCH TICKET?! See the game while sitting with the team in this unimaginable, once-in-a-lifetime fan experience! A VIP Bench Ticket includes one seat on the bench with the Globetrotters team in the best seats in the arena! You can’t get closer to the game than this!  Get exclusive autograph sessions and an exclusive end-of-game group photo all while you enjoy the ultimate VIP gift pack. Each guest receives a Globetrotter Replica Jersey (youth and adult sizes available), a 2024 World Tour Program, an Autograph Marker, and a VIP Harlem Globetrotter Commemorative Lanyard & Credential! Gift Pack items distributed on arrival. Check in at the announcer's table 45 mins before game time.

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See the game from the Washington Generals bench with the all-new GENERALS VIP BENCH TICKET! Catch the ultimate court experience with up close Generals team interaction and FUN! Includes one VIP seat on the bench with the Washington Generals as well as exclusive opportunities for autographs and a VIP gift pack.  Each guest receives a Generals Replica Jersey (youth and adult sizes available), a 2024 World Tour Program, an Autograph Marker, and a VIP Harlem Globetrotter Commemorative Lanyard & Credential! Gift pack items distributed on arrival.  For more info, email info@harlemglobetrotters.com. Extremely limited seating available. Children under age 10 are not allowed to sit on the bench unaccompanied (parent/guardian must also have a Bench ticket). Check in at the announcer's table 45 mins before game time.

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THIS IS AN OPTIONAL UPGRADE.  TICKET TO THE MAIN EVENT IS ALSO REQUIRED.

Magic Pass event takes place from 5:30 PM-6:00 PM. Calling all hoop lovers! This is your chance to show that you've got GAME. Bring the fam and join the Harlem Globetrotters and Washington Generals on the court before the game to show your skills, shoot some hoops, and get player autographs and photos! The one-of-a-kind 30-minute pre-game, MAGIC PASS begins 90 minutes before tip-off and will create memories you'll never forget. Because this event takes place prior to doors opening, EVERYONE entering the venue early must have a game ticket AND Magic Pass for entry. This includes all children as well as the parent(s)/guardian(s) wishing to accompany them into the building. If you plan on attending Magic Pass, please make sure you have BOTH tickets. NO EXCEPTIONS. Soft/rubber soled shoes must be worn on court. Late arrivals will not be refunded.

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THIS IS AN OPTIONAL UPGRADE.  TICKET TO THE MAIN EVENT IS ALSO REQUIRED.

The best access for the biggest fans! Celebrity Court Pass gets you on the court for an up-close view of the Harlem Globetrotters during their pregame warm-ups! You'll have exclusive access interact with the entire team while they warm-up their World Record-breaking shots, snap on-court photos and receive a commemorative lanyard! Warm-ups begin 30 minutes before game time and will last for 15 minutes. Please check-in courtside by the announcer's table banner immediately after doors open. EVERYONE participating in the Celebrity Court Pass must have a game ticket AND Court Pass. This includes all children as well as the parent(s)/guardian(s) wishing to accompany them on the court. Please make sure you have BOTH tickets. Children under 10 may not participate unaccompanied (parent/guardian must also have a Court Pass).  NO EXCEPTIONS. Soft/rubber soled shoes must be worn on court. Late arrivals will not be refunded.

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Located on the upper level of the arena, the Executive Suites & Executive Perch are the perfect and exclusive way to enjoy the game. From incredible views, to a private bar and catering options, this exclusive area is the perfect setting for company outings, parties or gatherings.

For rates and availability, please call 413-271-3238 or email eodonnell@mgmspringfield.com 

The Civic Center Parking Garage is currently closed and under construction on Bruce Landon Way. Parking options are available with the Springfield Parking Authority along with MGM Springfield.  Click here for directions and more information.

Click here for other Preferred Parking Partners

A limited number of accessible parking spaces are available on Bruce Landon Way and Dwight Street on a first-come, first-served basis.  You will be required to show your accessible vehicle hang tag or have the accessbile plate on your vehicle in order to gain access to these spaces.

Should these locations reach full capacity by your time of arrival to the MassMutual Center and you still require accessible parking, city street accessible spaces will be available on a first-come, first-served basis.

• No Bags, backpacks, or brief cases except for: 
           1. Clutch/Purse no larger than 5"x 7"        
           2. Medical Bag        
           3. Diaper Bag (with child in attendance)
• Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
• Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
• Selfie Sticks, Tripods, Monopods
• Outside Food, Beverage, or Alcohol
• Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
• Laptops, Tablets, Personal Computers, or Two-Way Radios
• Weapons, Firearms, Pepper Spray, Pocket Knives or Mace
• Illegal Drugs or Substances
• Flammable Liquids, Aerosol Cans, or Permanent Markers
• Flashlights, Laser Pointers, Flares, or Fireworks
• Noise Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
• Balloons, Balls, Projectiles, or Optical Illusions
• Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
• Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas
• Flowers (unless otherwise permitted by Tour Production)
• Seat Cushions or Booster Seats
• Patrons Without Shoes or Shirt
• Masks, Chains, or Studded Belts/Bracelets
• Drones (without prior written consent from MassMutual Center Management)
• Animals or Pets (accommodations made for trained, harnessed, and housebroken service animals)
• Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Arena Management
• Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
• Signs, Flags, or Banners exceeding 11” x 17” or attached to a pole/stick. Signs must be relevant to event. Signs may not contain or display obscene or offensive language and/or pictures as determined by MassMutual Center Management. Management reserves the right to prohibit or remove a sign or banner at any time. 

IMPORTANT - PLEASE READ:

ASSUMPTION OF RISK: The Venue operates and maintains its premises to protect against the exposure of the COVID-19 virus in accordance with federal and state guidelines. As noted by government health officials, complete isolation from the virus is impossible.  Accordingly, the Venue cannot and does not promise to eliminate the risk of exposure to COVID-19 and cannot and does not promise that the Ticket Holder will not contract COVID-19. The Ticket Holder acknowledges that the Venue has informed him/her that the Venue is not risk-free, that it is possible that the Ticket Holder may contract COVID-19 during his/her presence at the Venue, and that Ticket Holder freely chooses to enter and/or reside in the Venue with awareness of the associated risks.

Effective immediately, Oak View Group (OVG) and the MassMutual Center announce that all Food and Beverage point of purchases throughout the Arena and Convention Center will now be cashless.  Cashless forms of payment include credit and debit cards. Make sure you keep your ID, credit and/or debit cards separate from your mobile phone.  
Click here for a list of food & beverage options.